🛡️ Privacy Policy

Last updated: October 2025

Welcome to LC Admin (“we”, “us”, or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.lcvirtualadmin.co.uk or interact with us.

1. Who We Are

LC Admin is a virtual assistant service based in the United Kingdom, providing administrative and business support to professionals and small businesses.

For the purposes of data protection law, LC Admin is the Data Controller of your personal information.

If you have any questions about this policy or how we handle your data, please contact:
📧 Email: laura@lcvirtualadmin.co.uk

2. Information We Collect

We may collect and process the following personal data:

  • Contact Form Data: When you contact us via our website, we collect your name, email address, and any information you choose to include in your message.

  • Mailing List Data: When you opt into our mailing list, we collect your name and email address.

  • Cookies: Our website uses cookies to improve your browsing experience and to analyse website performance.

  • Calendly Bookings: If you schedule a meeting via Calendly, your name, email address, and booking details are collected to arrange the appointment.

3. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries and provide services you’ve requested

  • Manage bookings and consultations via Calendly

  • Send occasional newsletters or updates (only if you’ve opted in)

  • Improve our website and services through analytics

We will never sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent: When you opt into our mailing list or use our contact form.

  • Contract: When it’s necessary to take steps before entering into a service agreement with you.

  • Legitimate Interests: To improve our website, services, and client experience.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. You may request deletion of your data at any time (see Section 8 below).

6. Third-Party Services

We use trusted third-party services to help us operate efficiently, including:

  • Calendly – for scheduling appointments

  • Website hosting provider – for site operation and performance

  • Mailing list provider (e.g. Mailchimp or similar, if applicable) – for newsletter communications

Each third party has its own privacy policy governing how they handle data.

Social Media Links
Our website includes links to our social media pages (such as Facebook, Instagram, and LinkedIn). If you choose to interact with us on these platforms, please note that the social media providers may collect your personal data and use cookies according to their own privacy policies. We encourage you to review their privacy notices for more information on how they handle your data.

7. Security

We take appropriate technical and organisational measures to keep your personal data secure and to prevent unauthorised access, alteration, or disclosure.

8. Your Data Rights

Under UK data protection law, you have the right to:

  • Access a copy of the personal data we hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent at any time (for marketing emails or other optional communications)

  • Object to or restrict how your data is processed

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

For any of the above, please contact us at laura@lcvirtualadmin.co.uk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised “last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
📧 laura@lcvirtualadmin.co.uk
🌐 www.lcvirtualadmin.co.uk